Payment Policy

Last Updated:2026年3月24日
Company Name:随州市苣漓百货有限公司
Address:湖北省随州市曾都区白云湖东堤126号居佳花园小区9号楼2单元507号
Authorized Director:吕代强
Social Credit Code:91421302MAK5AGD5XY
Email:service@depjuss.com
Phone:+86 16252426244

Thank you for choosing our department store products in the United States! To ensure the safety of your payment and clarify the payment-related details, we have established the following payment policy. This document outlines the available payment methods, tax regulations, and customer support channels. Please take a moment to review it for a more secure and seamless shopping experience.

1. Supported Payment Methods

To meet your diverse payment needs, we support the following secure and convenient payment methods. You can choose the one that best suits you:

• American Express

• Klarna BNPL (Buy Now Pay Later)

• Mastercard

• PayPal

• VISA

• Afterpay

All payment channels are securely certified, ensuring the safety of your payment information. You can confidently proceed with your payment.

2. Tax and Fee Information

1. Product Price Explanation: All product prices listed on our platform already include applicable taxes, and no additional tax payment is required for the product itself. The total amount displayed at checkout is the final amount you need to pay (excluding shipping costs for returns or exchanges due to personal reasons).

2. Customs Duties: Customs duties will be applied in accordance with local policies in your region. If any duties are incurred, you will be responsible for paying them. We will provide the necessary information to assist with customs clearance.

3. Additional Payment Information

1. After your order payment is confirmed, we will ship your products within 1-2 business days. The products are expected to be delivered within 5-7 business days after shipment (this applies only to the 48 contiguous U.S. states; delivery times may vary based on logistics conditions).

2. If you need to cancel your order after payment (before shipment), please contact our customer service promptly. Refunds will be processed through the original payment method, and the refund time will follow the payment platform's rules.

3. If you encounter any issues such as payment failure or abnormal payment processing during checkout, please contact us promptly, and we will assist you in resolving the issue.

4. Consultation and Communication Channels

If you have any questions regarding payments, such as how to operate payment methods, tax calculations, or payment issues, feel free to contact us through our official customer service email. We will respond to your inquiries in a timely manner.

Official customer service email: service@depjuss.com

Customer service working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). For inquiries outside of business hours, we will reply as soon as possible on the next business day. Thank you for your understanding and patience.

We are committed to providing secure, transparent, and convenient payment services to ensure an excellent shopping experience for you. We wish you a pleasant shopping experience!