Transportation and Distribution

Last Updated:2026年3月24日
Company Name:随州市苣漓百货有限公司
Address:湖北省随州市曾都区白云湖东堤126号居佳花园小区9号楼2单元507号
Authorized Director:吕代强
Social Credit Code:91421302MAK5AGD5XY
Email:service@depjuss.com
Phone:+86 16252426244

Dear valued customers,

Thank you very much for choosing our department store products in the United States! To help you better understand the shipping and delivery details, and to be aware of logistics timelines and delivery areas, we have prepared the following information to ensure a smooth shopping experience for you.

1. Delivery Area and Free Shipping Policy

We offer free shipping to all orders within the 48 contiguous states of the United States, so you don’t need to worry about additional shipping costs, making your shopping experience more convenient and cost-effective.

The following areas are not included in the free shipping range and are currently not supported for delivery. We apologize for the inconvenience:

  • Alaska

  • Hawaii

  • U.S. territories

  • APO/FPO (military addresses)

  • P.O. Box addresses

2. Shipping and Delivery Time

We are committed to improving logistics efficiency so you can receive your desired products as soon as possible. The details for shipping and delivery are as follows:

  1. Shipping Time: Once the payment for your order is confirmed, we will ship the items within 1-2 business days to ensure prompt processing of your order.

  2. Delivery Time: After the shipment, the product is expected to be delivered to your designated address within 5-7 business days (delivery times may vary slightly depending on logistics conditions in different areas of the 48 contiguous U.S. states. If there are any delays, we will communicate with you promptly).

3. Logistics-Related Inquiries

If you have any logistics-related questions, such as tracking the shipping status of your order, delivery progress inquiries, or confirmation of delivery areas, you can contact us via our official customer service email. We will respond to your inquiry in a timely manner.

Official customer service email: service@depjuss.com

Customer service working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). For inquiries outside of business hours, we will reply at the earliest on the next business day. Thank you for your understanding and patience.

4. Friendly Reminder

Please make sure to confirm that your delivery address is within the valid range of the 48 contiguous U.S. states (excluding P.O. Box, APO/FPO, and other unsupported addresses) when placing your order. This will help avoid any delays due to address issues. If you have any questions about the delivery area, feel free to contact our customer service email for confirmation in advance.

We will monitor the logistics status of every order throughout the process to ensure the safety and timely delivery of your products. We wish you a pleasant shopping experience!

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