Warranty Policy

Last Updated:2026年3月24日
Company Name:随州市苣漓百货有限公司
Address:湖北省随州市曾都区白云湖东堤126号居佳花园小区9号楼2单元507号
Authorized Director:吕代强
Social Credit Code:91421302MAK5AGD5XY
Email:service@depjuss.com
Phone:+86 16252426244

Thank you for choosing our department store products in the United States! To help you better understand the warranty-related matters and protect your legal rights, we have established the following warranty policy. Please read it carefully.

1. Warranty Service Description

Currently, we do not offer warranty services for any of the department store products sold in the United States.

If the product you purchased has quality issues or abnormal usage, you can refer to our return and exchange policy to request a return or exchange within the specified period. For detailed return and exchange rules, please refer to our Return and Exchange Policy.

2. Additional Information

1. Shipping Time: After payment is confirmed, we will ship the product within 1-2 business days.

2. Delivery Time: After shipping, the product is expected to arrive at your designated address within 5-7 business days (this applies only to the 48 contiguous U.S. states; actual delivery time may vary depending on logistics conditions).

3. If you have any questions about the return and exchange policy or any other related inquiries, feel free to contact us via our official customer service email.

3. Consultation and Communication Channels

Official customer service email: service@depjuss.com

Customer service working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). For inquiries outside of business hours, we will respond as soon as possible on the next business day. Thank you for your understanding and patience.

We are dedicated to providing you with high-quality products and services. If you have any questions, please don't hesitate to contact us. We wish you a pleasant shopping experience!